Strategic Business Insights Specialist

4 days ago


San Francisco, California, United States Aircall Full time
About the Team

Aircall is a pioneering company where voices are valued. We create technology that fosters transparent, collaborative communication to empower our customers and make authentic connections.

Our Data team is the backbone of Aircall's decision-making process, driving product development and business growth with innovative data products, tools, and actionable insights.

About the Role

As a Senior Data Analyst, you will provide valuable insights to our product and business teams, working closely with our product and engineering leaders. You'll support impactful initiatives, including pricing strategies, multi-product approaches, and self-service solutions. You will collaborate cross-functionally with Engineering, Sales, Finance, Marketing, and Customer Relations to translate data needs into powerful solutions.

Your Mission @ Aircall:
  • Partner with product and business leaders to define the analytics roadmap and deliver key projects in customer acquisition, engagement, and retention.
  • Provide actionable insights and compelling narratives to influence major decisions at the C-level.
  • Build a culture of experimentation by designing and executing rigorous A/B tests to measure business impact.
  • Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality.
Key Responsibilities:
  • Develop and maintain advanced analytics models and dashboards to drive business decisions.
  • Analyze complex data sets to identify trends, patterns, and correlations.
  • Communicate findings and recommendations to stakeholders through clear, concise reports and presentations.
Why Join Us?
  • A unique opportunity to join a high-growth company and contribute to its success.
  • A collaborative environment where your ideas and opinions matter.
  • A competitive salary package and equity opportunities.
  • A comprehensive benefits program, including medical, dental, and vision insurance, 401k plan, and unlimited PTO.

We're committed to creating an inclusive workplace where everyone feels valued and respected. Our DE&I statement reflects our commitment to diversity, equity, and inclusion, and we're constantly challenging ourselves to live up to these ambitions. If you share our passion for innovation, collaboration, and growth, we'd love to hear from you.



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