Protection Specialist

1 week ago


Bowling Green, Kentucky, United States Charles M Moore Insurance Agency Full time
About the Role

We are seeking an experienced Insurance Commercial Account Manager to join our dynamic team at the Charles M. Moore Insurance Agency. As a key member of our organization, you will play a critical role in driving business growth, expanding our client base, and delivering exceptional customer service.


Responsibilities
  • Identify and pursue new business opportunities, including cross-selling and upselling existing clients.
  • Build and maintain strong relationships with clients, colleagues, and internal stakeholders to drive business growth and improve customer satisfaction.
  • Manage client data, process transactions, and track policy changes using agency software.
  • Develop and implement strategies to improve retention rates, increase revenue, and enhance overall customer experience.
  • Collaborate with management and internal teams to align business objectives, share best practices, and drive continuous improvement.

Requirements
  • A valid insurance license and a proven track record of success in a customer-facing role.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with clients, colleagues, and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to navigate complex policy details and resolve issues efficiently.
  • A high school diploma or equivalent, with a preference for candidates holding a degree in a related field.
  • Proficiency in Microsoft Office Suite and other relevant software applications.

Compensation and Benefits

We offer a competitive compensation package, including an annual base salary, ranging from $35,000 to $60,000 per year, along with bonus opportunities, licensing assistance, paid time off, evenings off, weekends off, holidays off, paid holidays, 401k plan, career growth opportunities, professional development, advancement opportunities, continuing education opportunities, hands-on training, professional work environment, retirement benefits, healthcare spending account, office snacks and coffee, paid sick leave, wellness benefits, dental insurance, vision insurance, disability insurance, supplemental insurance, and a Mon-Fri schedule.



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