Housekeeping Specialist

Join Winter Sports, Inc. as a Housekeeper II and contribute to delivering exceptional services and maintaining high-quality standards in our properties and amenities. As a key member of our team, you will play a vital role in ensuring the financial success of our resort and providing an unforgettable experience for our guests.

The primary objective of housekeeping is to maintain the highest standards of cleanliness and organization in our units and common areas. You will be responsible for cleaning units after departures, providing housekeeping services during occupancies, and performing deep cleaning services before and after the resort's operating season.

• Clean units after departures and provide housekeeping services during occupancies
• Perform deep cleaning services before and after the resort's operating season
• Execute tasks listed on the Daily Schedule and delegate tasks to other team members as needed
• Drive company vehicles to perform daily duties, often in extreme weather conditions
• Understand all processes for amenities, linen service, and operating procedures
• Complete necessary daily tasks in Streamline
• Be aware of unit inventories' condition and quantity, and report missing or damaged items
• Report any damage to units/buildings or any unsafe conditions immediately upon discovery
• Be knowledgeable of the use and hazards of the chemicals used for cleaning
• Report and collect all lost/found items, labeling and turning them in to the supervisor daily
• Maintain a neat, clean appearance at all times in accordance with the employee handbook
• Promote excellent internal and external customer service to ensure staff and guest satisfaction
• Utilize Performance Report forms to report non-compliance by fellow housekeepers to management

• Moderate physical activity required, including lifting objects up to 30 pounds occasionally
• Ability to stand for extended periods, up to 8 hours daily
• Heavy physical activity involving bending, twisting, stooping, climbing stairs, and stretching
• Use of chemical cleaning agents with proper training and safety precautions
• Flexibility to work weekends, holidays, and overtime as needed
• Adaptability to varying weather conditions
• Non-smoking environment

All team members are responsible for identifying and addressing any unsafe conditions or behaviors in work and public areas.

This job description provides a general outline of duties and responsibilities and is subject to changes by Winter Sports, Inc. management. Responsibilities are guidelines and may not be limited to this outline.