Service Automation Specialist

3 weeks ago


Ankeny, Iowa, United States Baker Group Full time
Job Summary

We are seeking a highly skilled Service Technician - Automation Systems to join our team at Baker Group. As a key member of our service team, you will be responsible for providing technical support and troubleshooting for our Building Automation Systems (BAS) and other control products.

Key Responsibilities
  • Provide day-to-day technical support and troubleshooting for BAS and other control products
  • Actively participate in technician training and development
  • Present updated technical support to field technicians on company products
  • Deploy software upgrades and manage licensing
  • Diagnose and repair software issues on client sites
  • Diagnose and repair DDC issues with controllers, sensors, actuators, VFDs, relays, pneumatics, etc.
  • Work with other technicians to develop and share technical solutions
  • Review new technical documentation and provide communications and training from other field technicians
  • Maintain technical expertise on all new products, tools, and integration through continuing education initiatives
  • Attend project turnover meetings with Project Manager to gain knowledge of estimate and project scope
  • Create automation system database and job-related programming for computer-based building or industrial control systems
  • Establish special calibration instructions on selected equipment
  • Perform creation of system graphics and DDC systems graphics
  • Troubleshoot possible issues including identifying and debugging software, electrical or pneumatic and installation problems
  • Organize and maintain control submittal project redlines; turn over to design engineer for as built creation at project end
  • Assist in and/or provide on-site assistance with programming, start-up, checkout, commissioning, and validation processes
  • Participate in job site final walk-through on assigned jobs, complete all job closeout documentation and provide training to clients
  • Act as technical resource to existing clients and field employees as needed
  • Coordinate work with subcontractors and Project Manager
Requirements
  • Experience with HVAC & DDC systems preferred
  • 2-year degree in Electronics or Computer Programming or relevant years of experience with HVAC or Industrial Controls
Work Environment

At Baker Group, you will be exposed to a variety of work environments, including:

  • Exposure to weather, heat, cold
  • Wet and/or humid
  • Vibration
  • Work at Heights, in a confined space or in a trench
  • Exposure to dust/fumes
  • Noise intensity – Loud
  • Proximity to moving mechanical parts
  • Exposure to electrical shock
  • Exposure to toxic/caustic chemicals
Equipment/Tools
  • Laptop PC
  • Electronic Multimeter
  • Specialized Calibration Equipment
  • Decade Box
  • Ladders
  • Hand tools/Light power tools


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