Process Optimization Specialist
5 days ago
We are partnering with Clarity Consultants to recruit a Process Optimization Specialist to enhance documentation for their Billing/Revenue Management department. This initiative is part of a broader strategy to expand talent, accelerate new hire proficiency, and make key information more accessible and effective for ongoing learning.
Key Responsibilities
- Review approximately 700 pages of process documentation and 30 hours of video content.
- Prioritize critical content for onboarding new team members.
- Redesign, edit, and restructure documentation to enhance clarity, usability, and engagement.
- Organize remaining information into a well-structured format for on-demand learning and accessibility.
- Collaborate with the Billing/Revenue Management team to ensure process accuracy and relevance.
About the Role:
This is an exciting opportunity to work with a forward-thinking company that helps organizations achieve their Talent Development objectives. As a Process Optimization Specialist, you will be responsible for streamlining existing documentation and enhancing onboarding processes.
Requirements:
- Proven experience in process documentation, technical writing, instructional design, or knowledge management.
- Strong ability to analyze, prioritize, and reorganize large volumes of information.
- Proficiency in tools such as Microsoft Office, SharePoint, and LMS platforms.
- Experience in professional and financial services, with a strong understanding of billing and revenue management processes.
- Exceptional writing, editing, and organizational skills.
- Understanding of onboarding processes.
- Ability to work independently, meet deadlines, and collaborate with stakeholders.
Compensation:
The salary range for this position is $55.00 to $65.00 per hour W2, based on skill set, depth of experience, relevant education, certifications, and specific work location. Clarity Consultants offers competitive compensation and benefits packages.
Benefits:
As a valued employee of Clarity Consultants, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, paid time off, and professional development opportunities.
About Us:
Clarity Consultants is a leading provider of Learning and Development consulting services. We help organizations achieve their Talent Development objectives by delivering game-changing strategies and training programs. With over 30 years of experience, we have established ourselves as a trusted partner for companies seeking to improve their learning and development initiatives.
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