Customer Service Center Operations Manager

2 weeks ago


Ebensburg, Pennsylvania, United States Suburban Propane Full time

Job Summary:

We are seeking a highly skilled Customer Service Center Operations Manager to lead our team in achieving financial, growth, compliance, and customer satisfaction goals. The ideal candidate will have a strong background in business operations, customer service, and leadership.

Key Responsibilities:

  • Manage all aspects of the Customer Service Center's profit and expense activity, including sales, inventory, fleet, staffing, and customer acquisition and retention.
  • Lead and manage the Customer Service Center staff, including interviewing, hiring, coaching, training, and managing performance.
  • Monitor and ensure compliance in areas including safety, health/environmental, human resources, and financial/ethical considerations.
  • Ensure all customer interactions and service are performed in a manner that consistently meets or exceeds customer expectations to support customer acquisition and retention.

Why Work with Us:

Suburban Propane offers a competitive compensation package, including medical, dental, and vision benefits, paid time off, a 401(k) with company match, and opportunities for continued learning and career development.

Requirements:

  • Minimum of 3 years of business experience.
  • Bachelor's Degree in business preferred.
  • Delivery and/or distribution, sales, and general management experience desired.
  • Exceptional written and interpersonal communication skills.
  • Ability to provide strong leadership through coaching and mentoring with a focus on customer service.


  • Ebensburg, Pennsylvania, United States Suburban Propane Full time

    Job Title: Customer Service Center ManagerWe are seeking a highly motivated and customer-focused individual to lead our Customer Service Center (CSC) team. As a key member of our organization, you will be responsible for planning and supervising the day-to-day operations of the CSC, ensuring that our customers receive exceptional service and support.Key...


  • Ebensburg, Pennsylvania, United States Walmart Full time

    At Walmart, we're looking for a skilled Auto Care Center Service Writer to join our team. As a key member of our Auto Care Center team, you'll be responsible for providing exceptional customer service and ensuring the smooth operation of our vehicle service center.Key Responsibilities:Provide accurate and timely estimates for vehicle repairs and...


  • Ebensburg, Pennsylvania, United States Taco Bell Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Associate Restaurant Manager, you will be responsible for assisting the Restaurant General Manager in overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesAssist the...


  • Ebensburg, Pennsylvania, United States Taco Bell Full time

    Job SummaryThe Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant.Key ResponsibilitiesDriving excellence in customer serviceMaintaining company standards in product and facility...


  • Ebensburg, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...


  • Ebensburg, Pennsylvania, United States Burger King Full time

    Become a Part of Our Burger King FamilyAre you eager to join a vibrant team dedicated to delivering tasty meals and a delightful dining atmosphere? As a Team Member at Burger King, you will be essential in providing our guests with high-quality food and outstanding service.Your Responsibilities Include:Preparing and serving our renowned burgers to satisfy...


  • Ebensburg, Pennsylvania, United States Taco Bell Full time

    Job Title: Restaurant General ManagerAs a Restaurant General Manager at Taco Bell, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results.Key Responsibilities:Lead and develop a team of managers and crew members to achieve sales growth, customer satisfaction, and employee engagement...

  • Service Route Trainee

    3 weeks ago


    Ebensburg, Pennsylvania, United States UniFirst Full time

    At UniFirst, we're seeking a motivated and customer-focused Service Route Trainee to support our Service Department. As a key member of our team, you'll assist Route Service Representatives with loading and unloading trucks, delivering and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed.Key...


  • Ebensburg, Pennsylvania, United States UniFirst Full time

    Key Responsibilities: Handle telephone inquiries and take orders over the phone. Perform data entry and provide inside support to sales representatives. Assist in resolving customer issues regarding their account. Process credits and exchanges, and collect accounts receivables. Receive walk-in customers and provide samples, measurements, and order taking...


  • Ebensburg, Pennsylvania, United States Sheetz Full time

    Sheetz Store Team Member Job DescriptionAs a Store Team Member at Sheetz, you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Providing top-notch customer service by greeting customers and ensuring their needs are met.Preparing and serving high-quality food and beverages in a...


  • Ebensburg, Pennsylvania, United States McAneny Brothers Full time

    Job OverviewMcAneny Brothers, Inc. is seeking a skilled Warehouse Outbound Supervisor to oversee our night shift operations. As a key member of our team, you will be responsible for managing the outbound process, ensuring safety and quality compliance, and supervising a team of warehouse staff.Key Responsibilities:Supervise the packing, stacking, and loading...

  • Shift Manager

    2 weeks ago


    Ebensburg, Pennsylvania, United States SUMMERWOOD MASTER Full time

    Job SummaryThe Shift Manager at Summerwood Master is responsible for assisting management in routine administrative and operational tasks within the restaurant. This includes driving excellence in customer service, maintaining company standards in product and facility specifications, reviewing food handling procedures, and assessing operational processes.Key...

  • Shift Manager

    2 weeks ago


    Ebensburg, Pennsylvania, United States Taco Bell Full time

    Job Summary:The Shift Manager is a key role within our restaurant team, responsible for ensuring seamless operations and exceptional customer service. This position serves as a vital link between management and hourly employees, driving excellence in customer satisfaction and product quality.Key Responsibilities:Maintain fast, accurate service and ensure...


  • Ebensburg, Pennsylvania, United States The GEO Group, Inc. Full time

    Job SummaryThis role provides case management support for a Day Reporting Center, checking in participants and assisting Case Managers with case coordination, case management, and documentation. The ideal candidate will learn, use, and model the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with...

  • Tax Office Manager

    1 month ago


    Ebensburg, Pennsylvania, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our associates, and driving business growth.Key ResponsibilitiesManage office staffing, operations, and logistics for multiple offices...

  • Shift Manager

    3 weeks ago


    Ebensburg, Pennsylvania, United States SUMMERWOOD MASTER Full time

    Job SummaryWe are seeking a highly motivated and organized Shift Leader to join our team at Summerwood Master. As a Shift Leader, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of food safety and quality.Key ResponsibilitiesCustomer Satisfaction/Product...


  • Ebensburg, Pennsylvania, United States Saber Healthcare Group Full time

    Job SummaryThe Healthcare Operations Coordinator will play a critical role in managing the customer flow from inquiry to actual admission. This position ensures positive relations with potential customers and referral sources, proper payer for admission, and completion of all necessary paperwork. The coordinator will also contribute to the community's...

  • Shift Manager

    3 weeks ago


    Ebensburg, Pennsylvania, United States McDonald's Full time

    About the JobWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that crew members are meeting...


  • Ebensburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryWe are seeking a highly organized and enthusiastic Residential Services Supervisor to join our team of professionals at the Department of Human Services, Ebensburg Center. As a key member of our interdisciplinary team, you will play a crucial role in ensuring individuals with intellectual disabilities receive the support and services they need to...


  • Ebensburg, Pennsylvania, United States CDI Corporation Full time

    Job DescriptionCDI Engineering Solutions is seeking a skilled Geotechnical Drilling Operations Assistant to join our team.The successful candidate will be responsible for:Supporting the driller in geotechnical drilling operationsMaintaining and inspecting drilling equipmentLoading and transporting equipment to project sitesEnsuring a safe working...