Patient Access Specialist
1 week ago
Overview
">We are seeking a dedicated and detail-oriented Patient Access Representative to join our team at Wentworth-Douglass Hospital, an affiliate of Mass General Brigham. In this role, you will play a critical part in ensuring the smooth registration and scheduling process for our patients.
">About Us
">At Mass General Brigham, we believe in providing high-quality patient care while promoting diversity, equity, and inclusion in our organization. We strive to create a welcoming environment for our patients, staff, and visitors from all backgrounds.
">Job Description
">The Patient Access Representative is responsible for coordinating the scheduling and registration process for Wentworth Douglass Health Systems (WDHS). This includes verifying insurance eligibility, collecting demographic information, and offering applicable documents to patients. Additionally, this role requires exceptional customer service skills, as you will be interacting with patients, physician practices, and ancillary departments on a daily basis.
">Key Responsibilities
">- ">
- Schedule appointments and register patients for services using enterprise-wide computer-based systems.">">
- Verify insurance eligibility and collect demographic information from patients.">">
- Provide cost transparency to patients and promote financial success within the organization.">">
- Maintain accurate and up-to-date patient records.">">
- Collaborate with internal and external customers to ensure effective and accurate patient scheduling, registration, billing, and financial success.">">
Requirements
">To be successful in this role, you should possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Previous experience in a customer service setting or healthcare environment is preferred.
">What We Offer
">We offer a competitive salary of $42,500 - $52,000 per year, depending on experience. Our benefits package includes medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
">How to Apply
">Please submit your application, including your resume and cover letter, to apply for this exciting opportunity.
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