Telephone Triage Nurse Specialist

4 weeks ago


Battle Creek, Michigan, United States Grace Health Full time

Grace Health is seeking a skilled Telephone Triage Nurse to provide high-quality nursing care to patients via phone. As a key member of our team, you will work Monday through Friday, 8 am to 5 pm, with no weekend or holiday shifts. We offer a competitive salary, comprehensive benefits package, and a sign-on bonus. This remote position is available to candidates residing in Michigan, who will be required to complete a 6-week orientation and training on-site. The Flu vaccine is a mandatory work requirement. Key Responsibilities:

* Collect patient health status information
* Evaluate patient needs using symptom-based protocols
* Provide healthcare options and advice to patients
* Maintain a log of all calls
* Document assessment, interventions, and patient care plans
* Collaborate with other Grace Health staff
* Identify patients requiring referrals to community agencies
* Process prescription refills and lab results
* Manage incoming calls to the Neighborhood

Requirements:

* Flu vaccine
* Graduate of an accredited nursing school
* Five years of professional nursing experience, including one year in medical/surgical nursing
* Possession of a State Registered nursing license



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