Retail Sales Expert

5 days ago


St Louis, Missouri, United States Forever 21 Full time
Role Overview

Fashion-forward Forever 21 is seeking a skilled Sales Associate to join our dynamic team. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.


Responsibilities
  • Create a welcoming environment for customers, providing personalized assistance and support throughout their shopping journey.
  • Stay up-to-date on product knowledge and promotions, utilizing this expertise to make informed recommendations and drive sales.
  • Maintain a clean and organized store environment, adhering to visual merchandising standards and ensuring a positive shopping experience.
  • Process transactions efficiently and accurately, handling returns, exchanges, and other customer inquiries with professionalism and courtesy.
  • Promote brand initiatives and loyalty programs, fostering strong relationships with customers and encouraging repeat business.

Requirements
  • Minimum 16 years old, with prior retail sales experience preferred.
  • Energetic and charismatic individual with excellent communication and interpersonal skills.
  • Strong organizational and time management abilities, with flexibility to work varied schedules including evenings, weekends, and holidays.
  • Able to lift up to 50 pounds and stand for long periods, with repetitive finger, hand, and wrist motions.

About Us

We're not just a fashion retailer - we're a community that values inclusivity, customer-centricity, and accessibility. Our mission is to inspire individual self-expression through amazing fashion, and we're looking for like-minded individuals to join our team.

We offer a competitive salary of $25,000 - $35,000 per year, depending on experience, plus opportunities for professional growth and development.


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