Front Desk Representative
6 days ago
We are seeking a skilled Front Desk Representative to join our team at the St. James Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:- Anticipate and respond to guest needs and questions in a friendly and positive manner.
- Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests.
- Drive sales and maximize revenue by up-selling rooms and amenities.
- Monitor room availability, follow restrictions, and all booking policies and procedures.
- Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
- One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience.
- A minimum of 1-2 years of hotel front desk experience.
- Experience with a Property Management System.
- Ability to work a flexible schedule including holidays and weekends.
- Ability to add, subtract, multiply and divide.
- Basic Microsoft Office Suite experience.
- Strong verbal and interpersonal skills.
- Work well both independently and as part of a team.
- Strong attention to detail.
- Commitment to exceptional guest service.
- Ability to maintain a positive, friendly and professional demeanor when handling all situations.
- Comfortable working in a fast-paced environment and possess strong multi-tasking abilities.
- Ability to work with little direct supervision.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. Please note that all offers of employment are contingent on satisfactory results of a background check and drug screen.
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Front Desk Associate
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Red Wing, Minnesota, United States THG Properties Full timeUnlock Your Potential as a Front Desk AssociateWe are seeking a motivated and detail-oriented individual to join our team as a Front Desk Associate at THG Properties. As a key member of our hotel staff, you will be responsible for creating a positive experience for our guests and ensuring the smooth operation of our front desk.Key Responsibilities:Provide...
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Front Desk Associate
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Hotel Guest Service Representative
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Hotel Guest Service Representative
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Hotel Guest Service Representative
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Red Wing, Minnesota, United States Red Wing Brands of America Full timeJob Title: Hotel Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at The St. James Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
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Hotel Guest Service Representative
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Red Wing, Minnesota, United States Red Wing Brands of America Full timeJob SummaryWe are seeking a skilled Guest Service Representative to join our team at The St. James Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and promoting hotel services and amenities.Key ResponsibilitiesAnticipate and respond to guests' needs and...
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