Pet Care Coordinator
3 weeks ago
Pet Care Coordinator Job Description
Banfield Pet Hospital is seeking a skilled Pet Care Coordinator to join our team. As a key member of our hospital staff, you will be responsible for ensuring the smooth flow of clients and pets through our hospital, maximizing productivity, and providing exceptional customer service.
Key Responsibilities:
- Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including welcoming clients and pets, ensuring they are comfortable in the hospital, and educating them about their pet's health.
- Assist incoming clients by completing required documentation, entering pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements:
- High School Diploma or equivalent preferred.
- One year related experience required with customer service preferred.
- Ability to work at a computer for long periods of time and be confident around pets.
About Banfield:
Banfield Pet Hospital is a leading provider of veterinary care, dedicated to the health and well-being of pets and their families. We offer a supportive and collaborative work environment, opportunities for professional growth and development, and a comprehensive benefits package.
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