Automotive Mobile Repair Specialist
2 weeks ago
Dorian Ford is seeking a dedicated Mobile Service Repair Specialist to become a vital part of our team. The ideal candidate should possess a keen eye for detail, a solid understanding of automotive repairs, and a positive demeanor. As a Mobile Repair Specialist, you will travel to various customer vehicle locations within the area to perform essential repairs. If you are ready to put in the effort and remain eager to learn, our team is here to support your growth in the automotive repair field.
ABOUT DORIAN FORD
Dorian Ford, located in Clinton Township, has been a family-owned establishment since 1964. Our team members are committed to delivering outstanding sales and service to our customers. Each individual plays a crucial role in our success. Through their dedication and exceptional performance, we strive to consistently offer the award-winning service and value that our community has come to expect from our dealership over the years.
JOB RESPONSIBILITIES
As a Mobile Service Specialist, your duties will include:
- Delivering an exceptional customer experience to foster loyalty
- Interacting with a diverse range of customers daily while representing Dorian Ford
- Organizing and preparing for scheduled appointments
- Executing vehicle repairs and maintenance tasks as specified on repair orders in a clean and efficient manner
- Maintaining regular communication with the Parts Department and Service Advisors to effectively manage production and customer interactions
- Accurately documenting all vehicle repairs and work performed on the repair order
- Staying updated on Ford technical bulletins and completing necessary training
- Being prepared to work in various weather conditions
- Driving and maintaining a company vehicle responsibly
- Detail-oriented and organized
- Valid driver’s license with a clean driving record
- ASE/Manufacturer certifications; Ford certifications are a plus but not required
- State of Michigan mechanical license
- Experience as a Service Technician is essential
- Proficient in using technological devices, including tablets
- Competitive compensation
- 401K Plan, Medical & Dental benefits
- Spacious workspace with multiple service bays
- Family-owned and operated environment
- Opportunities for career advancement
- Paid time off and vacation
- Comprehensive training programs
- Employee vehicle purchase plans
- Discounts on Parts & Service
- Long-term job stability
- No weekend work required
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