Risk Management Lead

2 weeks ago


Livonia, Michigan, United States AAA Life Insurance Company Full time

About Us:

At AAA Life Insurance Company, we strive to redefine how the industry engages with customers. With a focus on putting human connection at the heart of what we do, we're committed to making a tangible difference in people's lives when it matters most. Our dedication to innovation, technology, and customer satisfaction has earned us recognition as one of America's most trusted brands.

The Opportunity:

We're looking for a seasoned Claims Manager to lead our team in Livonia, MI. As a hybrid role, this position offers the perfect blend of work-life balance and remote work opportunities. If you're a results-driven professional with a passion for delivering exceptional customer service and enhancing the overall member experience, we encourage you to apply.

Responsibilities:

  1. Develop and implement effective claims handling strategies to minimize risk and maximize customer satisfaction.
  2. Analyze data and trends to inform decision-making and drive business growth.
  3. Mentor and train team members to ensure they have the skills and knowledge needed to excel in their roles.
  4. Collaborate with cross-functional teams to identify areas for process improvement and implement changes.
  5. Stay up-to-date with industry developments and regulations, ensuring compliance and competitiveness.

Salary Estimate: $120,000 - $150,000 per year, depending on experience.

Requirements:

  • Minimum 10 years of experience in claims management, with a proven track record of delivering results.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Bachelor's degree in any field, with a preference for those with a background in business, finance, or a related field.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Retirement savings plan with employer match.
  • Opportunities for professional development and growth.


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