Relationship Development Coordinator

1 week ago


Boyertown, Pennsylvania, United States Berk International, LLC Full time
About the Position:
Berk International, LLC is seeking a dedicated Relationship Development Coordinator to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers over the phone by providing personalized attention and support. You will also utilize tools like HubSpot, Monday.com, SAGE 100, and customer order pattern reports to review customer history, track trends, and identify opportunities for growth.

This position requires excellent relationship-building and interpersonal skills, a friendly and professional demeanor, and strong organizational skills and attention to detail. We are looking for an individual who is passionate about enhancing customer experiences and thrives in a team-oriented setting. If you're interested in driving customer satisfaction and retention, we'd love to have you join our team.

Estimated Salary: $50,000 - $60,000 per year, based on experience and qualifications.

The ideal candidate will have at least 2 years of experience in a customer success, account coordination, or customer service role, with strong phone communication skills and comfort with handling a high volume of calls.

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