Sales Customer Support Specialist
3 weeks ago
At TRULAND Equipment, we're seeking a highly skilled and dedicated Sales Customer Support Technician to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction with our products and services.
Key Responsibilities- Provide technical support to customers on the operation and maintenance of our equipment
- Collaborate with the sales team to identify customer needs and develop solutions
- Conduct training sessions for customers and internal staff on the proper use and optimization of our equipment
- Assist in the development and implementation of sales and service strategies
- Maintain accurate records of customer interactions and sales activities
- 1+ year experience in an agriculture-related role
- Proficient knowledge of electrical and wireless communication systems
- Ability to operate with a solutions approach and identify existing/emerging customer needs
- Ability to use standard desktop applications such as Microsoft Office and internet functions
- Solid organizational, interpersonal, analytical and communication skills
- Competitive wage paid bi-weekly
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) plan with company contribution
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off (PTO)
- Paid Holidays
- Company-paid Short-term Disability, Long-term Disability, and Life Insurance Benefits
- Team Member Discounts
- Access to additional Voluntary Insurance plans
- Employee Assistance Program
- Company-provided uniforms
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