Optical Care Specialist

4 weeks ago


Walnut Creek, California, United States EssilorLuxottica Full time

Job Summary:

The Optical Care Specialist is responsible for delivering exceptional customer experiences and providing quality eye care services at EssilorLuxottica. This role involves cultivating existing customer relationships, building new ones, and ensuring every patient and customer has the best experience in every LensCrafters store.

Main Responsibilities:

  • Consistently deliver sales plan and company objectives through customer relationship building and sales.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings.
  • Assist patients in selecting frames and coordinate frames with optical measurements.
  • Conduct measurements using optical tools and consult with Opticians as needed.
  • Participate in creating a positive store environment and foster strong relationships with peers, management, doctors, and support staff.

Requirements:

  • High School Diploma or GED
  • 1+ years of experience in retail or customer service
  • Familiarity with point of sale systems, computers, and calculators
  • Basic phone and math skills
  • Ability to sell through sales skills and accountability for sales results
  • Strong communication skills (oral and written)
  • Self-motivation and ability to multi-task

Benefits:

EssilorLuxottica offers a competitive bonus and/or commission plan, a first-class total rewards package, and benefits including health care, retirement savings, paid time off/vacation, and employee discounts.

Equal Opportunity Employer:

EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive culture and providing equal opportunities for all employees.



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