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Sales Associate

1 month ago

Concord, North Carolina, United States Rack Room Shoes Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers.
  • Maintain a high level of product knowledge, including current sales promotions and merchandise presentation.
  • Assist customers with sales and fitting, promoting company rewards programs and other business initiatives.
  • Develop and maintain a clean and organized store environment, including merchandise presentation and stock arrangement.
  • Participate in physical inventories, assist with shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
Requirements
  • Interpersonal skills necessary to deal effectively with external contacts and all levels of employees.
  • Basic communication, organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of company policies and procedures.
  • Basic visual merchandising skills and an understanding of Store Presentation Standards.
About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.