Customer Service Ambassador

4 weeks ago


Ladys Island SC, United States Phoenix Senior Living Full time
Customer Service Ambassador

The Retreat at Lady's Island is seeking a Customer Service Ambassador to provide exceptional service to our residents, families, and visitors. As a key member of our team, you will be responsible for greeting and welcoming guests, managing incoming calls, and providing information about our community. Your excellent communication skills and warm demeanor will make a lasting impression on our visitors and residents.

Key Responsibilities:
  • Provide a warm and welcoming experience for residents, families, and visitors
  • Manage incoming calls and messages, ensuring timely responses
  • Offer community information and answer questions about our services
  • Assist with resident appointments and events
  • Maintain a clean and organized front desk area

Requirements:
  • High School Diploma or equivalent required
  • Proven customer service experience and skills
  • Knowledge of the Senior Living industry preferred


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