Program Manager

7 days ago


Barre, Vermont, United States Washington County Mental Health Services Full time
Job Summary

Washington County Mental Health Services is seeking a highly skilled and dedicated Program Manager to oversee the day-to-day operations of our Community Support Program. As a key member of our team, you will be responsible for ensuring the safety and well-being of our residents, supervising direct support staff, and maintaining compliance with regulatory requirements.

Key Responsibilities
  • Oversee the care and treatment of residents in a therapeutic residential setting, focusing on client-centered treatment and harm reduction.
  • Provide support and supervision to direct care staff, incorporating best practices such as trauma-informed care and motivational interviewing.
  • Oversight of the physical plant, ensuring compliance with established regulations and acting as the manager of record with the Division of Licensing.
  • Advocate for and communicate treatment needs of residents and concerns to providers, including transportation for community outings and medical appointments.
  • Attend treatment team, residential leadership, and program meetings as necessary.
  • Manage administrative tasks such as scheduling, staff timesheets, and work-related expenses.
Requirements
  • Associate's degree in human services or a related field, or three years of general experience in a human services-related field.
  • Ability to manage complex situations and rapidly changing priorities.
  • Excellent verbal and written communication skills.
  • Able to communicate with diverse individuals, including clients, family members, and community members.
  • Able to diffuse escalated interactions using industry best practices.
  • Experience managing staff on a 24/7 schedule, both in person and virtually.
  • Willingness to work flexible hours.
  • Clean driving record and access to a safe, reliable, and insured vehicle for work-related travel.
What We Offer
  • Competitive salary and opportunities for overtime.
  • Generous medical, dental, vision, life, and accident insurance.
  • Matching 403(b) plan.
  • Employee assistance plan.
  • Generous sick and vacation accruals.
  • 12.5 paid holidays annually.
  • Mileage reimbursement for agency-related travel.

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