Healthcare Support Professional
2 days ago
We are seeking a skilled and compassionate Medical Assistant or LPN to join our team at Think Whole Person Healthcare. This role is essential in supporting the clinical team and delivering high-quality patient care in a busy walk-in clinic environment.
About the JobThis position requires availability Monday through Friday from 11:30 AM to 8:00 PM, and every other Saturday and Sunday from 9:00 AM to 5:00 PM. The Clinical Staff position is responsible for coordinating and implementing care plans for patients under the direct supervision of a healthcare provider.
Key Responsibilities:- Work with members of the healthcare team to coordinate patient care services, including preparation of patients for examination or treatment, gathering of information, and documentation of findings in the electronic health record (EHR).
- Ensure accurate documentation is maintained, relay instructions to patients, schedule follow-up appointments, and help ensure timely patient flow.
- Collect and/or assist providers in collection of specimens, as required, using appropriate protocols. Complete requisitions, label and route specimens according to clinic protocol.
- Adhere to infection control standards, including hand hygiene, use of PPE, isolation of patients with known infectious disease, and equipment disinfection/sterilization.
- Assist with special procedures and examinations following appropriate protocols such as infection control, universal protocol, and patient identification.
- Maintain organization and cleanliness of examination rooms; stock assigned rooms/cupboards and ensure par levels of supplies are maintained. Ensure environmental and waste-conscious protocols are followed.
- Complete and monitor required logs for equipment and medication, such as glucometer QC, refrigerator logs, and controlled substance tracking.
- Coordinate patient needs by communicating with various service providers throughout the clinic. Remain accountable for information provided via internal communication channels (email, huddles, etc.) by reading and responding in a timely manner.
- Answer phone calls and respond to patient messages within set guidelines and timeframes.
- Complete medication refills in accordance with clinic protocol.
To be successful in this role, you will need:
- A high school diploma or GED.
- Ability to achieve certification as a Medical Assistant (CMA, RMA, etc.) or maintain active LPN license.
- An active medication aid and American Heart Associate BLS/CPR certification.
- At least one year of experience as a Medical Assistant or LPN, utilizing electronic Health Records (EHR) preferred.
The estimated annual salary for this role is $45,000-$60,000, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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