Mobile Service Technician
2 days ago
At Home Depot U.S.A., Inc., we are seeking a highly skilled and experienced Mobile Service Mechanic to join our team. As a Mobile Service Mechanic, you will be responsible for maintaining a fleet of rental equipment at various store locations and customer job sites.
Key Responsibilities:- Perform routine visits to Home Depot stores and customer job sites to conduct maintenance and repairs on light rental construction equipment.
- Order necessary parts and respond to service calls in a timely manner.
- Assist with equipment deliveries and pickups as required.
- Utilize company technology platforms to document all work performed on equipment, including labor and parts.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must meet DOT medical certification requirements.
- Working knowledge of Microsoft Office Suite.
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
- Excellent written and verbal communication skills.
- 1 or more years of experience servicing construction equipment (preventative maintenance, troubleshooting, minor mechanical repairs).
- Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics.
- Ability to read and understand technical repair and parts manuals for equipment, including mechanical, hydraulic, electrical, and other components.
- Experience, ability, and desire to provide superior customer service.
- Valid driver's license.
- Familiarity with inventory management.
- Working knowledge of handheld technology (smartphone, laptop, tablet).
- Ability to work effectively with different personality types and all levels of associates.
- Ability to work independently.
- Ability to operate in extreme outdoor working conditions.
- Ability to adapt to unforeseen circumstances, including weather, traffic, and others.
- Strong work ethic.
- Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
- Typically requires overnight travel less than 10% of the time.
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