Front-of-House Service Expert

5 days ago


Las Vegas, Nevada, United States Fuku Concessions LLC Full time

**Job Description:** Front-of-House Service Expert

**Overview:

Fuku Concessions LLC is a leading provider of food services, dedicated to delivering memorable experiences to our customers.

**Job Summary:

  • We are seeking an experienced Front-of-House Service Expert to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless dining experience for our guests, from greeting to serving.

**Responsibilities:

  • Greet guests in a friendly and hospitable manner
  • Provide expert knowledge of menu items, ingredients, and allergens
  • Effectively communicate talking points regarding menu items, brand initiatives, and Fuku culture
  • Answer guest questions and concerns about the menu items
  • Utilize suggestive selling techniques to promote items and drive sales
  • Enter guest orders accurately into the POS system
  • Process credit card and cash payments from guests
  • Deliver orders to guests, ensuring timeliness and accuracy
  • Resolve guest concerns, escalating issues to a supervisor or manager as needed

**Requirements:

  • Be at least 18 years old
  • Communicate effectively in English
  • Read and execute recipes
  • Familiarity with kitchen equipment and procedures, safety, and sanitation regulations (plus)
  • NYC Food Handlers Certification (plus)
  • Anticipate service needs based on guest cues
  • Commitment to quality service and food knowledge
  • Previous experience in quick service, food service, or customer service (encouraged)

**Compensation:** $15-$20/hour. Benefits include ongoing training, a supportive work environment, and a competitive hourly rate. This position requires flexibility with varied shifts, including weekends.



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