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Experienced Tax Professional
2 months ago
About the Role:
We are seeking an experienced tax preparer to join our team at Jackson Hewitt. As a tax preparer, you will be responsible for providing expert guidance and support to clients throughout the tax preparation process.
Key Responsibilities:
- Prepare and complete accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms.
- Provide clients with IRS audit support and answer tax-related questions.
- Conduct face-to-face tax interviews with clients and generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via our national call center routing system and provide future tax planning to clients in a timely fashion.
- Collect and process clients' payments while ensuring timely deposits.
- Support office priorities through teamwork and collaboration.
Requirements:
- 2+ seasons of previous tax experience.
- Experience completing individual tax returns.
- Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Experience working in a fast-paced environment.
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment.
- Bachelor's degree in accounting or related field a plus.
- CPA or Enrolled Agent license is a bonus.
What We Offer:
Flexible schedules available, including day shift, weekends, weekdays, and seasonal part-time.
Why Join Us:
At Jackson Hewitt, we pride ourselves on providing an invaluable service to our clients. We take pride in guiding our clients through the tax codes, rules, and processes with integrity, quality, and consistency. If you are passionate about providing expert customer service and tax knowledge, we encourage you to apply for this exciting opportunity.