Part-time Sales Associate

4 weeks ago


St Louis MO USA, United States The UPS Store Full time
Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The UPS Store in the Central West End. As a Sales Associate, you will be responsible for delivering exceptional customer service, promoting and selling UPS services, and driving business growth through proactive engagement with customers.

Key Responsibilities:
  • Provide world-class customer service to all retail customers, ensuring a positive and welcoming environment.
  • Proactively engage with customers to understand their business needs and offer tailored solutions.
  • Promote and sell UPS services, including printing, packaging, shipping, mailbox services, and other business-related services.
  • Cultivate new business opportunities through networking and actively seeking out business clients.
  • Build long-term relationships with customers to drive repeat business and referrals.
  • Sell print services by identifying opportunities for large print jobs.
  • Maintain an expert understanding of UPS services, pricing, and store policies to provide clear and confident information to customers.
  • Collaborate with the store team to meet daily, weekly, and monthly sales goals and customer service targets.
Requirements:
  • Proven experience in sales, retail, or a customer-facing role.
  • Experience with business-to-business (B2B) sales is a plus.
  • Familiarity with print services, shipping, or packaging is a plus but not required.
  • Ability to identify customer needs and provide effective solutions.
  • Comfortable working in a fast-paced, target-driven environment.
  • Self-motivated and results-oriented, with a strong work ethic.
  • Strong computer skills, including Microsoft Office, Adobe Suites, and Canva.
  • Strong communication skills with the ability to build rapport with customers and co-workers quickly.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.
What We Offer:
  • Starting pay $15-$17 per hour.
  • Monthly sales commissions based on achieving sales and customer service targets, up to an additional $4 per hour worked.
  • 25-35 hours a week; more during peak season.
  • Training and development to help you succeed in the role.
  • A positive, team-oriented work environment.
  • Opportunities for career advancement.

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