Customer Service Ambassador

5 days ago


Santa Fe, Texas, United States Family Dollar Full time

At Family Dollar, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, providing top-notch service and support to customers from diverse backgrounds.

About the Role

This is a fantastic opportunity for those passionate about sales and customer interactions. Your primary responsibility will be to ensure customers leave our stores satisfied, by providing helpful advice, resolving issues promptly, and exceeding their expectations.

Key Responsibilities
  • Deliver outstanding customer service through active listening, empathy, and effective communication.
  • Provide accurate product information, facilitate purchases, and resolve customer complaints in a fair and timely manner.
  • Maintain a clean and organized store environment, adhering to safety protocols and company policies.
  • Collaborate with colleagues to achieve sales targets, promote products, and drive business growth.
Requirements
  • Prior experience in retail or customer-facing roles is highly valued.
  • Demonstrate excellent communication, interpersonal, and problem-solving skills.
  • Able to work efficiently in a fast-paced environment, handling multiple tasks simultaneously.
  • Stand for extended periods, lift up to 50 pounds, and move around the store as needed.
Compensation and Benefits

The estimated annual salary for this position is $28,000 - $38,000, based on location and experience. Additionally, you'll enjoy competitive benefits, including medical, dental, and vision coverage, paid time off, and opportunities for career advancement within the company.



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