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Retail Store Manager
2 months ago
**About the Role**
The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. As a vital member of the Daily Thread team, you will be responsible for shaping a comprehensive store strategy aligned with our corporate values and mission.
Key Responsibilities:
- Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
- Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
- Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
- Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
- Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
- Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
- Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
- Implement the store's inventory security measures, adhering to the company's loss prevention program.
- Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.
Requirements:
- Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
- A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
- Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
- Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
- Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
- Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
- Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
Benefits:
- Sick Day allowance for unforeseen health needs.
- Attractive Discounts on products.
- Employee Wellness programs to promote a healthy work-life balance.
- Monthly Bonus incentives to recognize and reward outstanding performance.