Customer Service Coordinator
3 weeks ago
We are seeking a skilled Customer Service Assistant to provide clerical support to our Operations team. The ideal candidate will have experience in a truckload environment and possess strong data entry skills, accuracy, and attention to detail.
Responsibilities- Receiving and processing load tenders from customers via phone, fax, or EDI
- Entering orders into the system and scheduling appointments accordingly
- Making contact with vendors, distribution centers, or stores for appointment updates and coordinating load times with planners
- Obtaining necessary information on purchase orders, trailers, and updating the system
- Providing temporary coverage of account activity and rescheduling loads as needed
Epes Transport System, LLC is the largest truckload carrier based in North Carolina. Our mission is to be the transportation solutions provider of choice for our customers, enabling them to move their products safely, timely, and cost-effectively.
$42,000 - $52,000 per year, depending on experience. This estimate is based on industry standards and the level of responsibility required for this role.
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