Insurance Industry Liaison
1 day ago
About the Role
As a Customer Service Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include assisting customers with inquiries, processing policy applications, and handling billing and payment inquiries.
Key Responsibilities:
- Answer customer calls, emails, and chats in a friendly and professional manner.
- Resolve customer complaints and issues in a timely and effective manner.
- Process policy applications, renewals, and cancellations accurately and efficiently.
- Communicate clearly and concisely with customers to ensure their needs are met.
What We Offer:
- A comprehensive compensation package, including a base salary of $52,000 per year and potential bonuses.
- A supportive and collaborative work environment with a focus on teamwork and continuous improvement.
- Opportunities for career growth and professional development through ongoing training and mentorship.
- A chance to work for a leading insurance company and make a positive impact on customers' lives.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Minimum 1-2 years of customer service experience in an insurance or financial services industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
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