Insurance Industry Liaison

1 day ago


Grove City, Ohio, United States State Farm Insurance Full time

About the Role

As a Customer Service Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibilities will include assisting customers with inquiries, processing policy applications, and handling billing and payment inquiries.

 

Key Responsibilities:

  • Answer customer calls, emails, and chats in a friendly and professional manner.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Process policy applications, renewals, and cancellations accurately and efficiently.
  • Communicate clearly and concisely with customers to ensure their needs are met.

 

What We Offer:

  • A comprehensive compensation package, including a base salary of $52,000 per year and potential bonuses.
  • A supportive and collaborative work environment with a focus on teamwork and continuous improvement.
  • Opportunities for career growth and professional development through ongoing training and mentorship.
  • A chance to work for a leading insurance company and make a positive impact on customers' lives.

 

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 1-2 years of customer service experience in an insurance or financial services industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.


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