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Registration Assistant

2 months ago


Grapevine, Texas, United States City of Grapevine, TX Full time
Job Summary

The City of Grapevine, TX is seeking a skilled Registration Assistant to join our team in the Convention and Visitors Bureau. As a key member of the Burgundy Brigade, you will play a vital role in providing exceptional customer service and support to meeting planners, convention delegates, exhibitors, and visitors.

Key Responsibilities
  • Provide temporary staffing during meetings and special events
  • Sort, collate, and assemble convention packets or bags, register attendees, operate badge checkers/scanner, provide human arrow directional assistance, provide payment processing, and answer phone inquiries
  • Perform related duties as directed when such duties are a logical and appropriate assignment to the position
  • Timely attendance is required for this position
  • Interact professionally and respectfully with the public, coworkers, and others in the course of daily work
Requirements
  • High School Diploma or GED
  • Excellent customer service and hospitality skills
  • Reliable transportation
  • Ability to work for long hours and stand for extended periods of time (minimum of four hours at a time)
  • Comfortable using assorted technology and computer software, i.e. Laptop or Desktop Computers, iPads, Microsoft Office Suite, Payment Processing Software, and Scanning Equipment
  • Bilingual or multi-lingual skills are desirable (Spanish, Portuguese, French, Italian, Japanese, Chinese)
  • Ability to work various times, including some nights, weekends, and holidays
  • Expected to work between 150 to 1,000 hours per calendar year
  • Must pass a Federal/National criminal background check
  • Must have a valid Texas driver's license with an acceptable driving record as defined by city policy
  • Ability to pass typing test of 30 WPM
  • Must pass a pre-employment drug screen
Working Conditions

While performing the essential functions of this position, the employee is rarely exposed to disagreeable environmental factors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.