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AWS Systems Engineer

2 months ago

Atlanta, Georgia, United States nLeague Full time

Cloud Infrastructure Administrator

Location: Remote

Duration: Contract Position

Client: nLeague

About the Role: We are looking for a proficient and knowledgeable Cloud Infrastructure Administrator to become a vital part of our IT department. The ideal candidate should possess 3 to 5 years of experience in technical support, particularly in an Amazon Web Services (AWS) framework. This position entails delivering technical assistance to users regarding end-user computing, hardware, and software, while also maintaining and supporting AWS servers and overseeing IT helpdesk operations.
**Local Candidates Only - The selected candidate will initially work onsite full-time for the first three months.

Key Responsibilities:

  • Provide technical assistance to users for hardware, software, and application-related challenges.
  • Administer and sustain AWS servers, ensuring peak performance and security measures are in place.
  • Oversee IT helpdesk operations, including addressing user inquiries and resolving IT-related challenges.
  • Monitor and diagnose server issues within the AWS ecosystem.
  • Assist in the deployment and management of AWS services such as EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
  • Create and maintain scripts and programs for AWS management utilizing languages such as Python, Bash, and PowerShell.
  • Collaborate with the IT team to integrate new technologies and enhance existing systems.
  • Ensure adherence to company policies and procedures regarding IT and data security.

Required Skills and Experience:

  • 3 to 5 years of experience in IT support, managing technical issues related to hardware, software, and applications.
  • Demonstrated experience working within an AWS environment where servers are hosted.
  • Strong comprehension and practical experience with AWS services, including:
    • EC2 (Elastic Compute Cloud)
    • S3 (Simple Storage Service)
    • RDS (Relational Database Service)
    • KMS (Key Management Service)
    • CloudFormation
    • CloudWatch
    • Scripting and programming for AWS (Python, Bash, PowerShell)
    • AWS Support services
  • Exceptional troubleshooting and problem-solving abilities.
  • Experience with IT helpdesk operations and user support.
  • Strong communication skills, both written and verbal.
  • Ability to work independently as well as collaboratively within a team.

Preferred Qualifications:

  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator).
  • Experience with network configuration and security protocols.
  • Familiarity with ITIL (Information Technology Infrastructure Library) methodologies.