Auto Body Collision Repair Estimator

6 days ago


Portland, Maine, United States Harbour Auto Body, powered by VIVE Full time
Job Summary

We are seeking a skilled Auto Body Collision Repair Estimator to join our team at Harbour Auto Body, powered by VIVE. As an experienced professional in the automotive collision repair industry, you will be responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly.

About the Role

This is an excellent opportunity for a motivated and customer-focused individual who is passionate about auto repair. The successful candidate will have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, and be able to communicate detailed repair processes to Body Technicians.

Key Responsibilities
  • Estimate all drive-in appointments as well as "walk-in" customers and complete repair plans
  • Complete process review with the customer
  • Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
  • Check in the vehicle upon drop off with the customer
  • Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
  • Post-repair plan documentation
  • Comply with all up-to-date OEM repair procedures
  • Provide post-repair plan communication, including all vehicle status updates
  • Total loss administration
  • Perform other related duties as assigned to ensure an excellent customer service experience
Requirements
  • Must be at least 18 years of age
  • 3 years experience in automotive collision repair preferred
  • Proficiency in sales, estimating, blueprinting, and customer service
  • I-Car training preferred
  • Knowledge of the CCC ONE estimating system preferred
  • Ability to effectively communicate with others
  • Ability to read and understand instructions, written estimates, and work orders
  • Multi-tasking; adapt easily to fast-paced environments
What We Offer
  • Estimated salary range: $55,000 - $75,000 per year
  • Medical, Dental, and Vision insurance options for you and your family
  • $50,000 employer-paid life insurance policy
  • 401K plan with an employer match
  • Employee Assistance Program includes confidential assistance in various areas
  • Paid time off to promote work-life balance, including 8 paid holidays
  • Growth opportunities within our company
  • Paid training including industry certifications, I-Car & OEM


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