Customer Service Team Member

3 weeks ago


Morton Grove, Illinois, United States U-Haul Full time
Company Overview

As a Customer Service Representative at U-Haul, you will be part of a dynamic team dedicated to providing exceptional service to our customers. Our mission is to make moving and renting easy, convenient, and enjoyable for everyone.

We are committed to creating a culture of health and wellness, which includes offering a range of benefits to our employees. These include career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, and more.

Job Description

In this role, you will work as part of a supportive team to be the face of U-Haul's exceptional service. Your responsibilities will include assisting customers inside and outside a U-Haul center with U-Haul products and services. You will use smartphone-based U-Scan technology to manage rentals and inventory. Additionally, you will move and hook up U-Haul trucks and trailers, clean and inspect equipment on the lot, answer questions, and educate customers regarding products and services.

Salary

The estimated salary for this position is around $45,000 per year, based on location and experience. This amount may vary depending on factors such as performance, qualifications, and industry standards.

Required Skills and Qualifications

To succeed in this role, you should have a valid driver's license and ability to maintain a good driving record. A high school diploma or equivalent is also required. Additionally, you should be comfortable working in a fast-paced environment, have excellent communication skills, and be able to work effectively in a team.

Benefits

As a U-Haul employee, you can expect to receive a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Work Environment

This role requires moderate physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

EEO Statement

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

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