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Quality Assurance Specialist

2 months ago

Joliet, Illinois, United States Cresco Labs Full time
Job Summary

Cresco Labs, a leading cannabis industry company, is seeking a highly skilled Quality Assurance (QA) Technician to join our manufacturing team. As a QA Technician, you will play a critical role in ensuring the quality and consistency of our products, including cannabis flower, cannabis oil, and infused products.

Key Responsibilities
  • Perform incoming inspections to ensure compliance with regulatory requirements and company standards.
  • Conduct finished product sampling and inspection to ensure quality and consistency.
  • Maintain a retain library to track and record product quality data.
  • Perform equipment and product line clearances before processing/production runs, including cleaning and sanitation verification, metal detector checks, and balance checks.
  • Review and approve regulatory labels prior to start-up.
  • Perform in-process verifications to ensure product weights, correct labeling, and packaging for transfer.
  • Conduct ANSI inspections to ensure compliance with industry standards.
  • Verify finished product, including metal detection checks, label review, and record review.
  • Assist in customer complaints and product investigations, helping to assess risk, identify root cause, and quarantine product.
  • Inspect packaged orders to ensure correct content and quantities.
  • Review in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices, and written policies/procedures.
  • Monitor compliance to established Good Manufacturing Practice (GMP) guidance.
  • Review product quality standards and specifications to ensure they are available during production runs.
  • Complete all required trainings on time.
  • Conduct all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
Requirements
  • Bachelor's Degree, or 1-2 years of experience and an Associate Degree, or 2+ years of experience in a production environment.
  • Prior experience in a highly regulated industry, such as healthcare, medical devices, pharmaceuticals, or consumer packaged goods.
  • Prior experience in Quality Assurance or Quality Control functions is highly desirable.
  • Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA is highly desirable.
  • Ability to follow written procedures and monitor others for adherence to written procedures.
  • Ability to create or update written procedures with site operations personnel, as needed.
  • Strong written and verbal communication skills.
  • Detail-oriented.
  • Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions.
Benefits

Cresco Labs offers a comprehensive benefits package, including major medical, dental, and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance, and AD&D. We also offer paid holidays and paid time off, as well as annual discretionary bonuses and stock options.