Convenience Assistant Manager
2 weeks ago
The Convenience Assistant Manager is responsible for ensuring exceptional guest relations and satisfaction. This role supports the Department Manager in all department duties, including ordering, merchandising, maintaining department conditions, and training department clerks. The ideal candidate will have a strong ability to lead, motivate, and develop team members to achieve department goals and objectives.
Key Responsibilities:
Acknowledge, greet, and engage guests upon entry
Assist in interviewing, training, scheduling, performance, and productivity of department team members
Communicate information to the department team
Maintain a positive atmosphere, spirit, and morale within the department
Demonstrate effective leadership skills by managing time and delegation
Support and execute division concepts and programs
Contribute to meeting financial goals
Ensure quality and consistent product availability and solutions to guests
Safeguard, control, and monitor department assets
Practice safe work habits and maintain a high level of store cleanliness and organization
Collaborate with the Department Manager for meetings with the department leadership team to plan production and promotion goals
Assist with coaching and developing team members as necessary
Assist with coordinating the books and manuals to ensure they are kept updated
Assist with coordinating inventory process and reporting
Take care of all department issues in the absence of the Department Manager
Requirements:
Must be 18 years of age or older
High School Diploma or equivalent
Minimum of one year of retail management experience preferred
Ability to obtain necessary certifications to handle and sell tobacco, alcohol, fuel, propane, and food service items
Ability to work and communicate with all levels of management and subordinates in a professional manner
Ability to self-motivate, problem-solve, and work with minimal supervision
Ability to perform all physical aspects of the position, including bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
Ability to stand for long periods of time (up to 4 hours)
Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs.
Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
Ability to work at a fast-paced, efficient, and controlled manner
Must maintain Certified Food Safety Manager certification
Bilingual English/Spanish a plus
Must be flexible to work various hours/shifts, including weekends and holidays
Ability to accept supervisory coaching related to performance, work habits, and attitude
Ability to function as a team member and get along with others
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