Healthcare Access Specialist

3 weeks ago


Seattle, Washington, United States Sea Mar Community Health Centers Full time
Job Summary: Healthcare Access Specialist

Sea Mar Community Health Centers is seeking a skilled Healthcare Access Specialist to join our team in Seattle, WA. As a key member of our Managed Care department, you will play a critical role in ensuring seamless access to care for our patients.

We offer a competitive salary of approximately $43,000 per year, depending on experience. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare setting. Bilingual skills in English and Spanish are highly desirable.

Benefits include medical, dental, and vision coverage, as well as paid time off and holidays. We also offer opportunities for professional growth and development.

If you are passionate about delivering exceptional customer service and making a difference in your community, please apply today

Key Responsibilities:
  • Develop and maintain relationships with patients, families, and healthcare providers to ensure timely access to care.
  • Assist with public health coverage program applications, scheduling appointments, and identifying available health care services.
  • Conduct outreach activities, participate in marketing campaigns, and distribute promotional materials approved by the Managed Care Department.
  • Maintain accurate records, submit progress reports as directed, and identify and advocate on behalf of customers regarding barriers to coverage or service utilization.

Requirements:
  • High school graduation; AA or BA in Social Services preferred.
  • At least 1 year of customer service experience required; additional work experience may be substituted for education.
  • Strong communication and interpersonal skills.
  • Bilingual skills in English and Spanish preferred.


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