Game Operations Specialist
4 weeks ago
GungHo Online Entertainment America, Inc. is seeking a highly skilled Game Operations Specialist to join our team. This role will be responsible for the upkeep of a live operations product, maintaining records of a game title, and ensuring the accuracy of information handled.
Key Responsibilities:
- Primary liaison between Japanese development teams and GOEA production team for a live operations title.
- Responsible for monitoring product updates and maintenances.
- Request information required for social media and marketing efforts.
- Share fan feedback with Japanese development teams.
- Accurately translate informational material from written Japanese to English and vice versa.
- Provides game assets to promote the game (screenshots, art, video capture).
- Obtains clearance for use of assets for PR usage from the IP holders of the developed title.
- Generates ideas on how to utilize available assets to promote the game via events/tradeshows.
- Work with Community Management to coordinate post-launch content development.
- Establish and communicate KPI targets.
- Provide feedback on marketing material.
- Check accuracy of in-game messaging.
- Check accuracy of messaging on all official channels.
- Ensure correct timings of messages, announcements, and reveals.
- Manage and mentor more junior members when assigned.
- Ensure that company goals are communicated to reports.
Requirements:
- Must be business level in English and Japanese (both written and verbal).
- Bachelor's degree (preferred).
- Between two year to four years of localization experience in the same or similar position preferred.
- Excellent attention to detail.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Flexible to work overtime.
- Willing to travel for business as needed.
- Excellent interpersonal and communication skills.
- Proven track record of generating results in a data-driven environment is plus.
- Strong public speaking and presentation skills are plus.
- Passion for games.
Perks:
- 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, and Long Term Disability insurance.
- 401(k) and Roth 401(k) with employer match.
- Competitive paid time off: Vacation, Personal time, Sick Leave, Holidays, and Winter Breaks.
Salary Range: $53,000 - $69,000
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