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Consumer Loan Specialist

2 months ago

Rockford Illinois, United States Heights Finance Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at Heights Finance Corporation. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their financial needs and providing exceptional service.

Key Responsibilities
  • Greet and assist every customer in a professional manner
  • Market new loans to existing and new customers through solicitation calls
  • Educate and upsell customers on all product offerings, including loan options and insurance products
  • Process loan applications to determine customer eligibility
  • Work with past due customers to bring their account current through collection calls
Requirements
  • Customer service mindset
  • Experience with sales and/or customer service
  • Ability to multitask and effectively manage time
  • High School diploma or equivalent
What We Offer
  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.