Retail Associate
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities:- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Process member purchases, assist with payments, and utilize cash registers to complete transactions.
- Maintain a clean and organized store environment by zoning designated areas, organizing merchandise, and ensuring carts and flatbeds are available and clean.
- Assist members with transporting items, utilizing cart retrieval equipment, and maintaining parking lot cleanliness.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
- Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, and adapting to and learning from change, difficulties, and feedback.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, stand for long periods, and lift up to 25 pounds.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
- Competitive hourly wage range of $16.00 to $23.00.
- Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://www.walmart.com.
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