Frontline Retail Team Member with Excellent Communication Skills

2 weeks ago


Chester, Virginia, United States CVS Health Full time

About CVS Health

We're committed to making a positive impact on the lives of our customers and the communities we serve. Our retail store associates play a vital role in delivering exceptional customer experiences and supporting our mission to improve healthcare outcomes.

The Job Details

This retail store associate position offers a dynamic work environment where you'll collaborate with our pharmacy team, engage with customers, and contribute to store operations. As a key member of our team, you'll be responsible for providing excellent customer service, maintaining accurate inventory levels, and participating in ongoing training and development programs.

Key Responsibilities

  • Deliver exceptional customer service by actively listening to customer needs, resolving issues promptly, and ensuring they have a positive shopping experience.
  • Collaborate with the pharmacy team to maintain accurate inventory levels, process prescriptions efficiently, and address customer inquiries.
  • Support store operations by receiving shipments, processing returns, and performing visual merchandising tasks to create an engaging shopping environment.
  • Participate in ongoing training and development programs to enhance product knowledge and stay up-to-date on company initiatives.
  • Contribute to team efforts to achieve sales goals, manage inventory, and maintain store appearance.
  • Develop strong relationships with colleagues, customers, and stakeholders to drive business results and foster a positive work environment.
  • Requirements
    • At least 16 years of age.
    • High school diploma or equivalent required; prior retail or customer service experience preferred.
    • Ability to lift up to 35 pounds, stand for prolonged periods, and navigate a busy store environment.
    • Excellent communication and interpersonal skills, with a focus on teamwork and collaboration.

Salary Information

The estimated annual salary for this role is $31,200 - $38,400, depending on experience and location. This salary range reflects the expected compensation for a retail store associate in this position, taking into account factors like market conditions, industry standards, and company performance.



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