Product Adoption and Onboarding Expert

2 weeks ago


Seattle, Washington, United States Zenoti Full time
Job Description

Zenoti's Software Solution Deployment Professional plays a critical role in delivering exceptional customer experiences through effective product onboarding and implementation. This involves working closely with customers to scope, plan, and execute the adoption of our software solutions.

You will be responsible for leading trainings and demos, conducting walk-throughs, and solution reviews. Additionally, you will drive proofs-of-concept and pilots for high-priority and complex customers, proactively identifying and mitigating significant risks, unknowns, and hindrances to implementation plans.

The ideal candidate will have a strong software background, excellent verbal and written communication skills, and the ability to facilitate technical solution reviews with product management groups. Familiarity with software development, network architecture, security protocols, and web design using HTML, JavaScript, and SQL programming is also essential.



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