Retail Sales Associate

1 week ago


Wilson, North Carolina, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
  • Process customer purchases and returns accurately and efficiently, while providing a positive shopping experience.
  • Promote credit and loyalty programs to customers, and maintain up-to-date knowledge of all products and services.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to lift heavy objects and stand for long periods of time.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to work a flexible schedule to support business needs.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.



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