Customer Service Representative

1 week ago


Alvin, United States Appliance Genius Houston LLC Full time
Job Title: Customer Service Representative

About Us: We are Appliance Genius Houston LLC, a leading appliance repair company serving the Houston area and beyond. Our team is dedicated to providing exceptional service to our customers, ensuring they receive top-notch support for their appliance needs.

Job Description: As a Customer Service Representative, you will be responsible for answering incoming calls from customers who require appliance repair services. Your primary goal will be to schedule appointments with our technicians, ensuring that our customers receive prompt and reliable service.

Key Responsibilities:
  • Answering phone calls and responding to customer inquiries
  • Scheduling appointments with our technicians
  • Providing excellent customer service and resolving issues promptly

Requirements: To be successful in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You should also be proficient in using computer software and have a basic understanding of customer service principles.

Salary: The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

Benefits: In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Work Environment: Our office is located in Houston, TX, and you will be working in a fast-paced call center environment. You will be required to use a computer and phone to perform your duties.

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