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Security Assistant Shift Manager

2 months ago


Las Vegas Nevada, United States Golden Nugget Full time
Job Title: Security Assistant Shift Manager

Join the Golden Nugget team as a Security Assistant Shift Manager and take on a challenging role that requires strong leadership and communication skills. As an Assistant Shift Manager, you will be responsible for ensuring the safety and security of our guests and employees.

Key Responsibilities:
  • Assume the role of Shift Manager in their absence and ensure effective communication between line staff and the Security Shift Manager.
  • Act as a representative of the department and property, interacting with guests and employees in a courteous and professional manner.
  • Train, supervise, and evaluate Security Staff on assigned shift.
  • Oversee patrols of the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the Security Shift Manager.
  • Regularly provide backup to Security officers on assigned shift.
  • Facilitate the daily shift operations of the Security Department.
  • Makes suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility.
  • Provide exceptional guest service that differentiates us from the competition.
  • Assist Shift Manager in ensuring a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
  • Attend departmental meetings and holding meetings as directed by Shift Manager.
  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
Requirements:
  • Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
  • Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
  • Ability to work efficiently, independently, and cohesively, consistently producing quality results.
  • Computer literate in Microsoft Windows and Office applications required.
  • Ability to read, analyze, and interpret documents in English.
  • Ability to properly respond to common inquiries from employees or guests.
  • Ability to apply common sense reasoning to a variety of situations.
  • Ability to work under little or no supervision.
  • Ability to obtain a Clark County Nevada Concealed Carry of Weapons Permit (CCW).
  • Ability to properly react rationally to high-stress situations while maintaining a calm demeanor.
  • Working knowledge and understanding of company and department rules, policies, and procedures.
  • Working knowledge of state and local laws and how to apply them.
  • Ability to properly use security equipment such as; two-way radio, handcuffs, etc.
  • Ability to successfully complete and legally possess the following training certifications: Golden Nugget Firearms Qualification, Electronic Control Device (i.e., Taser), Golden Nugget Basic & Advanced Security Academy, Golden Nugget Handcuffing, Golden Nugget Defensive Tactics, Golden Nugget Dispatch Training, Golden Nugget Report Writing Training, Golden Nugget Lost and Found Training, In-Service review training.
  • Nevada Gaming Registration, Current Alcohol Management Certification, Current Nevada Driver's License, Current American Red Cross or Equivalent Adult CPR Certification.
  • Minimum age requirement is 21.
  • High School Diploma or Equivalent Required.
  • Bachelor's or related degree Preferred.
  • One year or more of military, law enforcement, or hotel/gaming security.
  • One or more years of customer service experience.
  • NO Felony Convictions.
What We Offer:
  • Multiple benefit plans to suit your needs.
  • Paid Time Off.
  • 401K.
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.