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Account Associate

2 months ago

Germantown, Maryland, United States Miguel Malca - State Farm Agent Full time
About the Role

Miguel Malca - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Conduct thorough needs assessments to identify customers' insurance and financial service needs, and provide them with personalized solutions.
  • Product Development: Develop and implement strategies to market and sell State Farm insurance and financial service products to customers.
  • Team Collaboration: Work closely with the agent team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with customers and team members.
  • Customer Focus: Demonstrate a strong customer-focused mindset, with a passion for delivering exceptional customer service.
  • Business Acumen: Possess a basic understanding of business principles and practices, with the ability to apply them in a sales environment.
  • Technical Skills: Proficient in using computer applications and software, with the ability to learn new systems and technologies.
What We Offer
  • Competitive Compensation: Earn a competitive salary, plus commission and bonus opportunities.
  • Opportunities for Advancement: Develop your skills and knowledge, with opportunities for advancement within the agency.
  • Professional Development: Receive training and support to help you succeed in your role.