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Patient Experience Coordinator

2 months ago

Bridgewater, New Jersey, United States Aspen Dental Full time

About Aspen Dental

Aspen Dental is a world-class dental service organization that puts patients first. We offer a unique opportunity to work with a dynamic team and make a positive impact on people's lives.

Job Summary

We are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for providing exceptional patient service, scheduling appointments, and ensuring a smooth patient experience.

Key Responsibilities

  • Provide Superior Patient Service
    • Deliver exceptional patient care and support in accordance with company policies and procedures
    • Communicate effectively with patients, dentists, and other team members to ensure seamless patient care
  • Schedule and Confirm Appointments
    • Coordinate patient appointments and schedules to ensure efficient use of time
    • Verify patient information and insurance coverage to ensure accurate billing
  • Balance Nightly Deposits and Credit Card Processing
    • Process patient payments and reconcile daily deposits
    • Ensure accurate and timely processing of credit card transactions
  • Additional Tasks
    • Perform other administrative tasks as assigned by the Manager

Requirements

  • High School Diploma or Equivalent
  • Strong Communication and Interpersonal Skills
  • High Regard for Time Management
  • Organized and Detail-Oriented

Preferred Qualifications

  • Experience in a Dental or Medical Office
  • Knowledge of Dental Insurance and Billing Procedures

What We Offer

  • Competitive Compensation and Benefits Package
  • Opportunities for Career Growth and Development
  • A Fun and Supportive Work Environment