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Automotive Service Consultant
2 months ago
Are you seeking a rewarding career where your earning potential is directly linked to your performance?
Smart Honda of Davenport stands as a premier automotive service facility in the Quad Cities, dedicated to delivering outstanding vehicle maintenance and repair solutions to our esteemed clientele. Our team of expert technicians is driven by a commitment to customer satisfaction, establishing us as a leader in the automotive sector.
We are currently in search of a Service Advisor who will be instrumental in providing exceptional service experiences for our customers. In this role, you will serve as the main point of contact for clients visiting our service center, guiding them through the vehicle repair journey and ensuring their needs are thoroughly addressed.
Key Responsibilities:
- Customer Interaction: Welcome customers, comprehend their service needs, and create a friendly and inviting atmosphere.
- Service Guidance: Collaborate with customers to evaluate their vehicle's requirements, offer service suggestions, and clarify repair alternatives.
- Cost Estimates: Generate precise cost estimates for repairs and provide clear quotes to clients.
- Appointment Management: Organize service appointments and ensure optimal resource allocation within the service department.
- Ongoing Communication: Keep clients updated on the status of their vehicle repairs and address any inquiries or concerns.
- Quality Control: Ensure that completed work adheres to our high standards and discuss the repairs with customers upon vehicle retrieval.
- Record Keeping: Maintain accurate service documentation, including invoices and repair orders.
- Customer Satisfaction: Strive to achieve customer satisfaction by promptly and professionally resolving any issues.
Benefits of being a Service Advisor at Smart Honda of Davenport:
- Competitive Compensation and Benefits (Average service advisor salary in the United States ranges between $38,286 to over $100,000)
- Paid Training and Professional Development Opportunities
- Five-day work week with flexible scheduling
- Comprehensive Medical, Dental, Vision, and Life Insurance
- Paid Time Off up to ten days in your first year
- 401(K) Plan with company match
- Scholarship Program for dependents
- Vacation Savings Plan with company match
- Team Member Referral Program
Requirements:
- No prior experience required; we will train the right candidate.
- A positive, outgoing team player focused on delivering exceptional customer service.
- Ability to multitask and maintain attention to detail in a fast-paced environment.
- Strong communication and organizational skills.
- Valid driver's license with an acceptable driving record.
