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Concierge Ambassador

2 months ago

Avon, Colorado, United States Vail Resorts, Inc. Full time
Concierge at Vail Resorts

Vail Resorts, Inc.

  • Job Title: Concierge

Key Responsibilities:

  • Deliver exceptional guest service and ensure a seamless experience for all hotel guests.
  • Communicate hotel services, features, and room amenities to guests in a clear and concise manner.
  • Respond to guest inquiries, provide directions, and make recommendations for dining, activities, and other services.
  • Manage overflow phone calls, check-in and check-out guests, and resolve minor billing issues in a timely and professional manner.
  • Follow up with guests to ensure their needs are met and provide personalized service.

About the Role:

This is an exciting opportunity to join a dynamic and fast-paced team where you will have the chance to make a real impact on our guests' experiences. As a Concierge at Vail Resorts, you will be part of a company that values exceptional service and strives to exceed guest expectations.

What We Offer:

Vail Resorts, Inc. is a leading hospitality company that offers a range of benefits and opportunities for growth and development. As a member of our team, you will have access to ongoing training and support, as well as opportunities to advance your career in a dynamic and supportive environment.