Communication Specialist
3 days ago
Rank Investigation and Protection Inc. is seeking a highly skilled and detail-oriented Dispatch Coordinator to join our team. As a key member of our dispatch communications center, you will be responsible for providing exceptional customer service, managing multiple tasks, and maintaining a high level of professionalism under pressure.
Key Responsibilities:
- Answering telephones and radios in a timely and efficient manner
- Providing accurate and concise information to clients and team members
- Managing multiple tasks and priorities in a fast-paced environment
- Collaborating with security personnel to ensure seamless communication and service delivery
- Participating in ongoing training and professional development to enhance skills and knowledge
Requirements:
- Availability to work all shifts and holidays
- Ability to pass a comprehensive background check and pre-employment drug test
- Excellent customer service and communication skills
- Strong written and verbal communication skills
- Ability to perform under stressful circumstances
- Fluency in English
- 35 WPM typing test
What We Offer:
- A 3 to 5 week training program to ensure our dispatchers are equipped with the tools and knowledge to excel in their role
- A supportive and dynamic team environment
- Opportunities for professional growth and development
Rank Investigation and Protection Inc. is an equal opportunity employer. We welcome applications from diverse candidates who share our commitment to excellence and customer service.
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