Patient Care Coordinator

1 week ago

Lewiston, New York, United States WellNow Full time
Join Our Team at WellNow Urgent Care

We are seeking a highly skilled and compassionate Patient Care Technician to join our team at WellNow Urgent Care. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

About the Role

This is a full-time position that requires a high level of physical and mental stamina. You will be responsible for taking patient histories, obtaining vital signs, and performing basic testing and screenings. You will also be responsible for phlebotomy, point-of-care testing, and maintaining accurate records.

Responsibilities
  • Take patient histories and obtain vital signs
  • Perform basic testing and screenings, including vision, audio, urine drug screens, and breath alcohol tests
  • Perform phlebotomy for laboratory sample collection
  • Accurately complete paperwork and computer work for lab tests
  • Perform point-of-care testing, including strep, mono, glucose, influenza, and urine pregnancy tests
  • Maintain sterile technique and instrument cleaning and sterilization
  • Schedule and coordinate necessary records for ancillary care
  • Assist providers with exams and testing
  • Maintain confidentiality with all patient information
  • Ensure equipment is in working order
  • Log laboratory procedures and process related paperwork
  • Maintain examination rooms and stock medical supplies
  • Perform duties to ensure good patient flow
  • Registration duties, including explaining insurance options and collecting payments
  • Accompany providers to the bedside
  • Accurately document patient medical history, physical exam, and procedures
  • Complete transcription as requested
  • Perform tasks to improve provider efficiency
Requirements
  • High School Degree or equivalent
  • Ability to identify equipment problems and correct or notify team leader
  • Ability to apply written instructions and standardized work practices
  • Ability to establish and maintain effective relationships with staff, patients, and families
  • Able to withstand physical and mental demands, including standing, walking, stooping, and bending
  • Computer knowledge and skills, including registration on the computer
  • Up-to-date on injections and provide documentation, as per OSHA guidelines
  • Ability to complete and maintain CPR certification
  • Excellent listening and note-taking skills
  • Ability to apply written instructions and standardize work practices
  • Basic computer skills, including Electronic Medical Records (EMR)
  • Demonstrated ability to type at least 45 words per minute
  • Strong communication skills, including grammatical, spelling, and verbal
  • Detail-oriented with proven ability to work effectively under conditions requiring accuracy
  • Capable of working well on a team
  • Friendly and customer service-oriented
  • Ability to manage high call volume
What We Offer
  • Competitive salary
  • Parental leave
  • Continuing education opportunities
  • Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
  • 401(k) plan with a company match
  • Free urgent care visits for you and your immediate family members
  • Scrubs provided to ensure a professional and comfortable work environment
  • Opportunities for promotional growth
  • Monthly bonus based on performance and productivity

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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