Heavy Equipment Service Manager

2 weeks ago


Omaha, Nebraska, United States Gpac Full time
Job Summary

We are seeking a highly skilled and experienced Heavy Equipment Service Manager to join our team at Gpac. As a key member of our operations team, you will be responsible for overseeing the service department, managing department goals and budgets, and developing business with existing and new customers.

Key Responsibilities
  • Service Department Management: Develop, communicate, enforce, and monitor effective service department processes to ensure internal and external customer satisfaction.
  • Department Goals and Budgets: Manage department goals and budgets to ensure efficient use of resources and maximize revenue.
  • Business Development: Develop business with existing and new customers through promotional programs, customer visits, and networking.
  • Service Warranty and Claims: Submit all service warranty paperwork and claims on time.
  • Employee Management: Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge.
Requirements
  • Experience: Minimum of 5 years of experience in a service department working as a technician, with a preference for earth moving equipment experience and BOBCAT experience.
  • Education: Technical school certificate or equivalent work experience.
  • Skills and Knowledge: Solid parts and machinery knowledge, excellent customer service and selling skills, and ability to lead and manage employees.
Physical Requirements
  • Lifting and Manipulation: Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly.
  • Work Environment: Exposure to dust, fumes, gases, and chemicals, and regularly working near moving mechanical parts.
Benefits
  • Competitive Salary and Bonuses: Competitive salary and performance-based bonuses.
  • Health and Wellness: Health, dental, and vision insurance.
  • Retirement Savings: Retirement savings plan.
  • Professional Development: Opportunities for professional development and advancement.
  • Vibrant Work Environment: Vibrant, team-oriented work environment.


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